Sales Terms & Conditions
Last Updated:
These Sales Terms & Conditions govern the supply of consultancy services by Wilkinson Transport Solutions ("we", "our" or "us") to our clients ("you" or "your").
By instructing Wilkinson Transport Solutions to provide services, you agree to these Terms & Conditions.
1. About Us
Wilkinson Transport Solutions provides professional transport compliance consultancy services to owner drivers and transport operators across Derbyshire, Nottinghamshire and South Yorkshire.
Contact Details:
Email:info@wilkinsontransportsolutions.co.uk
Website:www.wilkinsontransportsolutions.co.uk
2. Our Services
Our services may include, but are not limited to:
Operator Licence Applications
Compliance Audits
Monthly Compliance Reviews
Driver File Audits
General Transport Compliance Consultancy
Transport Compliance Advice
Service descriptions published on our website are intended as a general guide and may vary depending on individual client requirements.
3. Quotations
All quotations are valid for 30 days unless otherwise stated.
Quotations are based on the information provided at the time. Should the scope of work change, we reserve the right to revise our quotation accordingly.
4. Booking & Acceptance
A booking is confirmed once:
A quotation has been accepted (where applicable); and
Any requested deposit or advance payment has been received.
We reserve the right to decline work where appropriate.
5. Fees & Payment
Payment terms will be confirmed before work begins.
Unless otherwise agreed:
Invoices are payable within 14 days.
Monthly compliance packages are payable in advance.
Failure to make payment may result in suspension of services.
Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
6. Client Responsibilities
Clients agree to:
Provide accurate and complete information.
Supply requested documentation promptly.
Inform us of any material changes affecting the work.
Cooperate throughout the engagement.
Wilkinson Transport Solutions cannot be held responsible for delays caused by missing or inaccurate information supplied by the client.
7. Cancellations
Clients may cancel appointments by providing reasonable notice.
Where significant preparation has already been completed, we reserve the right to charge for work undertaken up to the point of cancellation.
Monthly compliance packages may be cancelled in accordance with the agreed service contract.
8. Operator Licence Applications
While every effort is made to assist clients in preparing a complete and accurate application, Wilkinson Transport Solutions cannot guarantee that an Operator Licence application will be granted.
The final decision always rests with the Traffic Commissioner.
9. Compliance Advice
Our recommendations are based on information provided by the client and current legislation and guidance available at the time.
The client remains responsible for ensuring compliance with all applicable legislation and Operator Licence obligations.
10. Intellectual Property
Unless otherwise agreed in writing, all reports, templates, checklists, documents and other materials produced by Wilkinson Transport Solutions remain our intellectual property.
Clients may use documents solely for their own internal business purposes and must not reproduce, distribute or sell them without written permission.
11. Confidentiality
We treat all client information as confidential and will not disclose it to third parties unless:
Required by law;
Necessary for providing our services; or
We have the client's consent.
12. Limitation of Liability
Nothing within these Terms excludes liability where such exclusion would be unlawful.
To the fullest extent permitted by law, Wilkinson Transport Solutions shall not be liable for:
Indirect or consequential losses;
Loss of profits;
Loss of contracts;
Business interruption;
Loss arising from inaccurate information supplied by the client.
Our total liability relating to any engagement shall not exceed the amount paid by the client for the relevant service.
13. Force Majeure
We shall not be liable for any delay or failure to perform our obligations where caused by events beyond our reasonable control.
14. Complaints
If you are dissatisfied with our service, please contact us in writing at:
info@wilkinsontransportsolutions.co.uk
We aim to acknowledge complaints within five working days and resolve them as quickly as reasonably possible.
15. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time.
The latest version will always be available on our website.
16. Governing Law
These Terms & Conditions shall be governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
Wilkinson Transport Solutions